How To .. (the Help Section)

 This website is mainly for promoting our gift shop and currently doesn’t have the facility for on line transactions. But if you do see something that takes your fancy the please contact us via  email  seamistlynmouth@gmail.com stating what item(s) you are after or ring 01598 753837  

All prices shown do not include delivery charges but are inclusive of vat which is currently charged at 20%.  Postage and packing will be added at checkout.  

Sea Mist reserves the right to change any advertised prices at any time.

  As stated currently we don’t accept payment on line, but once we receive you email we can send a PayPal link for you to pay using your PayPal account, Visa or Mastercard. Payment will be debited from your account immediately when your order is placed. 

If you would rather, you can contact us directly on 01598 753837 where can take your order and payment details over the telephone. We don’t hold your payment details. 

Goods will usually be despatched the next day following  your order if the products are in stock, and if ordered and paid for by  3pm on a working day. (Not including Bank holidays and weekends). 

Should any of the products not be in stock, you will be advised of an approximate delivery date. When placing your order, please be clear with regard to your address, as additional charges for redelivery will be incurred by yourself.

Please let us know, when ordering, if you have a specific date that you must receive your order.  We use Royal Mail, but once the goods are despatched we regret that we cannot be liable for any delay by post and to this extent we will not enter into any compensation agreement due to the late delivery of any item.

  It’s our aim to ship as quickly as possible. Things may take a little longer due to COVID 19, but we will try our best as a small independent retailer to get your parcel to you as quickly and safely as possible.

Postage Prices

Collect in store - Free

Standard delivery - from £3.20  (small parcel)

First class delivery -  from £3.85 ( small parcel)

for full details of Post office parcel charges please  use the link below 

 UK Standard Delivery | Post Office 

Orders placed on public holidays will not be processed until the following

working day which can add one more day to delivery times.

  We comply with the Direct Selling Regulations and this means that you have the legal right to cancel your order within seven working days of receiving your ordered goods. Please return the goods to us in the condition they were despatched in.  Once we have received them back, we will refund or exchange the items, as required by you.

 If you change your mind and wish to return an item, we need to receive it back into our little Gift Shop within twenty eight days of receipt for a refund or exchange. 

We ask that you please return the items with their original saleable packaging. This does not affect your statutory rights. As the goods are your responsibility until they reach our store please ensure you package your return to prevent any damage to the items or boxes.

With the exception of faulty and damaged goods we are not responsible for the return postage and do advise that you obtain a certificate of postage in case the parcel fails to reach us.

If you wish to cancel your order and return it to us, under the Distance Selling Regulations, you must let us know within seven working days of receiving your parcel. This can be done by calling us 01598 753837 or via email at seamistlynmouth@gmail.com. You will then need to return the whole order to us, at your own expense if you have already received it. Once we receive the whole order back, we will issue a full refund of the goods and not the postage unless faulty.

Please note that it can take up to 7 days to process a return.

Please return to: 

Sea Mist (Returns), The Esplanade Lynmouth, Devon, EX35 6EQ